Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to
Click HERE  to know about wall clock 3d installation guide tutorial

Installation Instructions For DIY 3D Wall Clock:

(1) Please put the AA 1.5V battery correctly in the direction of "+ (positive)" and "- (negative)" marked in the battery slot of the movement.
(2) Rotate the time adjustment knob on the back of the movement to calibrate the correct time.
(3) Provide your own hammer, fix the attached steel nail (or trackless hook) in the position of the wall clock, align the hook on the back of the clock with the steel nail, pay attention to the hook must be close to the wall, and then align the 12:00 position and gently straighten the clock face.

Detailed Steps For Installation Of DIY 3D Wall Clock:

  1. (1) Find out all the DIY accessories.
  2. (2) Stick your own glue (such as blue butadiene glue) on the back of the scale number.
  3. (3) Take out the movement and pointer.
  4. (4) Install the hour hand (short hand) first, press in on both sides of the pointer with your thumb, and then install the minute hand (long hand).
  5. (5) Finally install the drips to prevent falling off.
  6. (6) Take out the movement of the clock. Seen from the side, the hour hand and minute hand do not collide. From behind, the pointer and the hook position are perpendicular.
  7. (7) Paste the DIY template paper on the wall.
  8. (8) Stick the traceless glue hook on the large round hole in the middle of the template paper.
  9. (9) Paste the scale numbers one by one according to the corresponding position of the template paper.
  10. (10) Paste all the ticks, then tear off the template paper and hang the movement with the correct time adjustment on the glue hook.

Reinstall Pointer Guide Manual:

In the process of installation and use, if the operation inadvertently bends or touches the pointer, it is easy to lead to abnormal walking. You can bend the two ends of the second hand up a little and the two ends of the hour hand down a little so that the hands don't touch each other easily.

If the above adjustment method is not successful, follow these steps to remove and reinstall the pointer:

(1) Remove the battery and clock, put the clock face flat, hold the root of the pointer, and take out the pointer one by one.
(2) Hold the root of the hour hand (the shortest), point to the 12:00 position, and gently press the pointer on the movement shaft.
(3) Similarly, install the minute hand (long) and the second hand (or second sleeve) so that the tip of the pointer points to the 12:00 position.


1. Please don't push too hard so as not to damage the pointer.
2. The hour and second hands are parallel to each other and cannot touch each other.

Warming Tips:

Please do not use high current batteries and rechargeable batteries such as Nanfu, Jinbawang and Kingston, so as not to damage the movement and affect the service life of the movement! You only need an AA battery(not included)

When deceleration occurs, the battery should be checked and replaced in time.

Please gently wipe with soft cloth or cotton yarn with alcohol (medical alcohol can be used) to keep the shell clean. Do not put this product in damp, high temperature, smoke and other harsh environment to avoid impact and direct exposure to the sun.

This clock is suitable for smooth walls. Some gray walls or wallpaper walls will cause the adhesive properties of the surface behind stickers decrease, so please to bring your own strong sticky glue for auxiliary installations.

All pictures are professionally color-coded, but due to the different ambient light and different display device settings, there may be some deviations from the pictures you see and the items themselves. Please understand.

The data is measured manually, there may be some deviation, but it does not affect the use.

If you encounter problems in the process of installation and use, please click HERE to contact our customer service personnel.

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on website's servers.
No, we don't.

Our team is very good at repairing clocks, but no one knows how to build a web server, so OWLFUL.COM official website does not build its own server, but uses Shopify system integration. So all user data is stored on official Shopify servers in the United States and Canada. The stored user data is limited to Cookies, customer reviews and the account name, login password, registration email and other information submitted by the user when registering the account. We don't have any access to those user data. Therefore, you can rest assured that the user's data is very secure and protected. The only thing we can do is to submit our products and services to Shopify for review and business approval.

If you can see our products on this website, then congratulations, which means that our products have passed the Shopify,Google and PayPal review. This means that our products and services are safe. Our team attaches great importance to customer experience and strictly abides by the rules of the platform.

Of course, we also have our own terms of service and refund policy. I hope you should take a look at it before placing the order.

Thank you very much.

Here at OWLFUL.COM we are consumers and buyers ourselves thus we understand the fears of online frauds and credit card scams. Paypal offers Buyer protection and favors consumers by providing a secure gateway and good refund policies. This is why we advocate using Paypal to complete your transactions here safely without any credit card risks. We suggest paid with paypal account logged in for the safe.

If you have a Paypal account, do checkout with Paypal and login to complete your purchase accordingly. 

1. Ensure that the "Pay with Debit or Credit Card" option is selected

The button below might appear instead as "Check Out as Guest".

2. Enter your credit card details

You may also be required to fill in your Address, Phone Number, and E-mail Address, depending on your country of residence. When you are done, click on "Review and Continue".

3. Click on "Pay Now"

4. Click on "Accept" when asked to create a new PayPal account if you on't have one. Your order will then be complete.

After payment, you will shortly receive your order confirmation email to confirm your purchase. Enjoy shopping at our store!

PayPal Troubleshooting

Why I am not being re-directed to the PayPal payment page?

There might be an error with your browser's PayPal cookies. To fix this, try deleting your cookies.

Why is PayPal not accepting my credit card?

Please double check the credit card details you have inputted in the PayPal payment page. If you have already ensured that all your details are correct, there is a possibility that you currently own a PayPal account and that it is already linked to your credit card. If that is the case, you can either log into your PayPal account and proceed with payment, or use another credit card to complete the purchase instead.

Why am I unable to find a "Pay with Debit or Credit Card" option?

Unfortunately, PayPal does not allow direct credit card payment under certain circumstances. This could be due to your geographical location, or the ownership of a PayPal account. You could try to circumvent this problem by deleting your cookies.

No, you can also place an order as a guest. But, there are some perks if you have an account with us: Quick checkout process Easily view your order status and order history Receive updates detailing our new releases and special promotions
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We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment. Any cancellation made after an order has been placed, will be subject to a cancellation fee of USD 0.50 regardless of the time the order has been placed (even if it is just a second later) as the merchant processor/credit card charges us a fee for cancellations. Please note that any orders that have already been packed or shipped cannot be cancelled. We strictly adhere to the following policy about personalized order: Any correction to or cancellation of your order should be requested within 12 hours of purchase in order to not incur any additional charge or cancellation fee. After 12 hours, any corrections will require an additional 40% fee before the work is completed and any cancellation will result in a 40% fee withheld from your final refund.
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Typically we need around 5 days to complete your one of a kind custom artwork, and about two week or three to ship it straight to your door.Canada, Australia, United Kingdom, other countries can take up to 4 business weeks or longer, depending on how fast customs clearances takes place.However our times can vary depending on demand and our backlogs. We will try our best to keep customers informed of these turn around times via email or on the Order Status Page.
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If something is still missing, please contact us immediately.
No at this time we can not due to the customs situation in every country varies. We can't guarantee items when they are shipped out side America for specific Delivery Dates.
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Additional charges may apply on some orders to select countries (i.e., sales tax and duties). These charges are determined by the import and customs regulations of the destination country. Unfortunately, these charges are not included in your total during checkout and are the responsibility of the customer to pay. Those fees are different depending on the length of travel and the country of orgin, so we are not able to purchase or pre-pay your duty tax when we print our shipping labels.
Due to our turn around times and how we produce our orders we sometimes will ship items out separate from each other if it means getting them to you faster so you don't wait. We want to get you items as fast as possible.
If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved. For a list of final sale items, please see our Returns Policy. All returns should be in original condition with packaging intact.
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Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.
Usually if a package is returned to us it was because of an invalid address, or mistakes made by the shipping providers we use. You can contact our customer support team and we'll update or confirm a working address to re-ship the item.
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